Testimonials
Johnnie Walker MBE
BBC Radio 2 Broadcaster and Healthy Hearing Ambassador.
“I’m very proud to be an ambassador for Healthy Hearing and I’m committed to spreading the word to those with hearing problems and letting them know that help is at hand that can make an amazing difference to their lives.
I find the Paradise hearing aids give me a better sound than any I’ve used before. The sound is more natural and speech a lot clearer to understand. I think they’re brilliant.”
October 2021
Jess conducted my 6 monthly check-up. She made some adjustments to the programming of my hearing aids, after our discussions, which should benefit my hearing. She also showed & educated me on aspects of the aids which I did not quite understand. So all in all I found her very...
Vishal is a wonderful gentleman who was very patient and kind with me. I have recommended Healthy Hearing to my friends who will be visiting. I cannot thank Vishal enough, my hearing aids are absolutely brilliant and comfortable, I don’t even know I am wearing them!
Hearing aid came apart as I took it out of the charger, I bought it into the shop and expected that it would have to be sent away. The lady staff were able to fix the problem while I waited. A very surprising excellent service. Your staff are very approachable,...
Called today and asked to be seen ASAP due to flying abroad soon and having a blocked ear canal. Within 30 minutes I was seen, treated, all with a smile and genuine care. Didn’t even want to charge me anything due to the minimal procedure needed. Highly recommended, and thank...
First Class
Ben is a treasure! He is so patient and kind and you need that with impaired hearing.
Healthy Hearing have given me very good service at short notice. Nicola did the job for me.
Wow! What a company. Thank you so much for your concern & care Katie, Nicola & Dianne & Ben.
Can I say how pleased I was today when you visited my wife Erika in Abbeyfield. Although she was quite tired after your visit, I appreciated the professionalism that you showed in communicating with her and carrying out all your tests and answering my questions. I will not hesitate in...
My hearing aid receiver broke while on holiday and Holly at The Christchurch store sorted it for me. Very good service…thank you.
Really lovely experience. So friendly and efficient. Very pleased with result. Will recommend.
Great personal service from Graham. I felt that I was listened to and I’m really pleased with the outcome.
Excellent service and Graham was wonderful with my elderly Mum.
Professional service and explained the process thoroughly. Would use Graham again.
A very interesting visit with my husband today. Philip was very helpful and reassuring. Sorted David out with hearing aids, can’t wait to get them thank you.
Kind and compassionate service for our client. We will use them again. Thank you!
‘Brilliant’ service was outstanding 5*. Would recommend. Thank you.
An effective and pleasant experience.
Very Helpful.
I attended healthy hearing in Loughborough as I thought i needed wax removal. Upon examination the very efficient lady informed me i had an infection in both ears. Told me to contact my doctor and obtain antibiotic drops and return after using. A quick glance after the drops confirmed there...
I visited the hearing clinic and was met by Gina who made me feel welcome, she introduced me to Maria Clemens hearing practitioner. It was the first time I had been to a hearing clinic and was made to feel at ease. The service was brilliant and I highly recommend...
Having been using healthy hearing for many years and on seventh pair. I can say how great the team in both shops I have used and would recommend them to anyone who has hearing loss.
Very pleasant visit, friendly professional staff, great service and advice.
Prompt and friendly service.
To all the Ladies who kindly helped me with the loan of a charger for my hearing aids when I was on holiday it made a huge difference. What a fantastic service I would highly recommend Healthy Hearing. Thank you very much.
Have had a free annual hearing/hearing aid review carried out by Phil, a real nice and very knowledgeable audiologist in Healthy Hearing. The whole crew are lovely, welcoming and understanding. Great after sales service, wholly recommend them.
Professional, personal and friendly service throughout my visit. Thank you to all the staff and especially Maria and Nicola. Highly recommended!!
Seriously good customer service: My deaf brother who does not live in the UK needed a small replacement part for his hearing aid. Two other “hearing aids” shops in Stamford straight away declined to even look at the problem and said some nonsense that they are forbidden from helping him...
Excellent customer service from Nicola today at Healthy Hearing in Stamford. She patiently checked what I needed and searched until she found it.
Keep my husband’s hearing aids going and his ears clear of wax. VIP service.
Excellent, the best thing I have ever done thanks.
Wonderful helpful staff great service.
Very friendly and helpful staff. Was seen within minutes of entering the clinic.
Brilliant service, assisted with fitting of a replacement tube. Staff friendly and polite, very willing to help.
Very good service from all the girls out front and the lady who looked after me out back. Have rebooked for a second appointment as advised.
Healthy Hearing in Oakham has changed my husbands life. Fantastic professional team. Thank you.
Very good service from all the girls out front and the lady who looked after me out back. Have rebooked for a second appointment as advised. I would expect no charge as was unable to finish the job when I first visited. Absolutely no issues with the care given. Thank...
Excellent, friendly staff. Fitted me in without appointment and gave my ear a great clean showing me before and after photos.
Great home service from Phil Barker who has enhanced my fathers quality of life beyond measure with hearing products tailored for my Dad’s needs.Fabulous aftercare service too, at the Stamford branch whenever needed.
Thank you. Your service is always excellent. I have been under your care for over two years now and your service has always been top class. Ben is always efficient, caring and respectful. Your receptionists are always most helpful, friendly, and considerate to me when I go into the office...
Philip has been very helpful. The service we receive periodically to review how our hearing is progressing. Hearing easily makes life well living.
A massive thank you to the Healthy Hearing team in Stamford for going above and beyond to look after and help my mum sort out her new hearing aids. The team have been so friendly and helpful answering all of her questions and resolving issues, I can’t praise them enough...
The staff are all extremely friendly, helpful and qualified. I’ve moved over from the NHS and can’t even put into words the difference I’ve experienced. The range of hearing aids is great and Vishal listened to my needs. Couldn’t recommend more.
Just to say how much I appreciated Nicola’s advice during 2 calls. I’ve had issues with my ears for many years. It was clear that Nicola was knowledgeable. Her manner and approach were calm and reassuring, which I think is important.
Brilliant people here, grateful, thanks!
Graham and Jo were very welcoming and I had a hearing test and an in depth look at what I would like my hearing aid to do. I was given several options for the replacement of my old hearing aid. I was given an appointment to have the new aid...
I have been a customer of Healthy Hearing for a number of years having badly degraded my hearing whilst working as a volunteer on military vehicles at a branch of the Imperial War Museum due to my own carelessness. I approached Healthy Hearing along with other companies offering answers to...
My visit today was brilliant. Holly exceeded all expectations in her response and attitude. Thank you very much!
I bought my Hearing Aids 10 years ago and they have just died. An appointment was made very quickly and I have a new set ordered. I was looked after and was taken through the features to help me make the right decision for me. All the staff are friendly...
An impressive, friendly company with many years audiology experience. At the first consultation and following tests, my condition was clearly explained and a pair of aids was made available to indicate the benefits of the aids. I made a choice of aids without any pressure to purchase. I attended a...
I have always found Healthy Hearing to be very helpful and accommodating. Ben visits me at home and is always pleasant. He takes his time to explain to me what he is doing in the dewaxing of my ears and testing the state of my hearing. Healthy Hearing has always...
We have just had our 6 monthly visit by Ben, what a pleasure. He is very friendly and has a perfect bedside manner. He is competent, reassuring and deals with us in the most pleasant manner. A complete professional. He has successfully sorted Chris’s hearing aid problems and answered our...
What a fantastic service and a great team. Vishal fitted my mum-in-law with great hearing aids; he took such care tuning them to her exact needs and explained everything so carefully and patiently, making sure we both understood. It’s reassuring to know that mum gets regular check-ups included in her...
My wife, Mrs O’Grady, is a fairly longer-time client of ‘Healthy Hearing.’Going back in time, about 70 years ago, my wife suffered serious childhood ear infections which left her with virtually no hearing at all in her right ear. Before we came across ‘Healthy Hearing’ (by chance, at your event...
A lady named Sue was extremely helpful and most pleasant to deal with. Sue was courteous, patient knowledgeable and very helpful in resolving an issue I had with my hearing aids. She was also able to explain a number of product details that I was not made aware of when...
Phoned & left a message then Holly quickly phoned me back. She discussed & explained everything to me & was very helpful, knowledgeable & understanding. I made two appointments for my mum. Had to change the time of one appointment so my partner popped in & Holly was very helpful...
I can hear again!!! Thank you so much to Maria and the team for your perseverance in mining the extremely tough to get gold from my ears. Your prospecting knows no bounds! You said I was a “rare case”, it finally took 4 appointments to acquire the deepest of the...
I had been to an Audiologist locally for a hearing test and was told that I had a loss of hearing. Although the appointment was professional l was not at ease with being told that I would have to spend up to £5000 to regain good hearing. I decided to...
I have been a hearing aid wearer for over 20 years. During this time I have been using Amplifon as my hearing aid provider. However their standards over the years have been steadily dropping to the point where I was on my 23rd Audiologist. The final straw came when I...
I attended Westbourne Library for a hearing test on Monday. I was seen by Graham Baines who immediately put me at my ease. After the tests he explained the results to me and gave me an information booklet. He advised me to read this and give consideration to how I...
I can confidently recommend anyone with issues over their hearing to consult Healthy Hearing in their superb premises in the heart of Stamford. I was guided through the vast choice of hearing systems available and took great care to make sure that I was comfortable with my choice. The purchase...
Highly recommend Healthy Hearing, I just got my new hearing aids and I’m sure I couldn’t hear as well as I can now when I was 21! Special thanks to Graham for being so patient with me and giving me his honest advice.
Since having my hearing instruments my hearing has vastly improved not only with general communication together with viewing the TV (no more subtitles). Very pleased and I would recommend Healthy Hearing. The service I have received have been more than helpful, altogether an excellent facility, very friendly and professional. I...
I am so delighted with my new hearing aids! It is brilliant to be able to hear and take part in group conversations. I love the Bluetooth facility and the App is so useful and convenient. An excellent service: prompt, polite, knowledgeable and so helpful. Thank you! I feel like...
I have severe hearing loss in my left ear and total loss in my right so this was a very important purchase for me as without a hearing aid I hear nothing. With my old hearing aid I was really struggling in everyday life and had become totally reliant on...
The hearing aids provided by Healthy Hearing are far superior to those provided through the NHS. My wife is particularly pleased that she does not have to repeat everything she says to me! Healthy Hearing has provided me with excellent service. The staff are knowledgeable and helpful. I would definitely...
They have changed my life and it has improved things for those around me as they don’t have to repeat everything! The service has been first class and any difficulties are dealt with friendly and promptly. From my own experience I do really recommend the Phonak Marvels!
I have had hearing aids for a long time (I am 94 years old) but the current rechargeable ones are great – they are the very first thing I go for in the morning. If I call into the shop in Red Lion Square, the girls will always clean the...
I no longer feel isolated when with company or in a crowd of people. Since becoming a customer of yours I find your level of service just fantastic, 100%! On more than one occasion I have had a problem with my hearing aids, and could not get to Stamford, but...
Before I had these hearing aids fitted, I probably had not fully realised how much I was actually missing. They have definitely changed my life for the better. The service at Oakham is exceptional, by friendly and very professional staff. Nothing is too much trouble and a faultless after sales...
They have changed my life for the better. The new hearing aids give a sound and reliable service that has enabled me to hear what I needed to. The service from the Loughborough centre has been exemplary and on several occasions I have needed replacement ear pieces, the fiddley bits...
At the suggestion of my wife I booked an appointment for a comprehensive hearing check. When we arrived the receptionist knew my name before I announced myself, which was a great start. I was offered tea or coffee before I was taken through to the examination room. It was clear...
The hearing aids that Healthy Hearing supply are much better for all-round sound than my previous supplier. I have always had great advice from Phil, he and Michelle are always very helpful. If I can’t get into the office Phil will always come out to Grantham to see me. Mike,...
Since I’ve had my hearing aids I have been able to once again be part of group and family conversations. Before this I was always left out. I am not aware of my deafness now. I’ve been very satisfied. Healthy Hearing will go to any length to achieve perfection. Very...
Our day to day lives are so much improved since we were fitted with our aids. We no longer struggle to hear each other which was previously very frustrating. In noisy environments we felt cut off from conversations due to being unable to decipher what was being said. We can...
Since being fitted with hearing aids it has without a doubt changed my life for the better. For years it has been difficult to communicate, especially in a group situation. While not perfect in all situations my hearing is as close to normal as it could be thanks to the...
My hearing loss has increased consistently over the years in both ears. In the early years the loss impacted my everyday life in small but irritating ways. My hearing aids made an immediate difference, in terms of everyday participation in family jokes, conversations and just overall quality of life. Now,...
