Johnnie Walker MBE

BBC Radio 2 Broadcaster and Healthy Hearing Ambassador.

“I’m very proud to be an ambassador for Healthy Hearing and I’m committed to spreading the word to those with hearing problems and letting them know that help is at hand that can make an amazing difference to their lives.

I find the Paradise hearing aids give me a better sound than any I’ve used before. The sound is more natural and speech a lot clearer to understand. I think they’re brilliant.”

October 2021

Customer Comments

I can hear again!!! Thank you so much to Maria and the team for your perseverance in mining the extremely tough to get gold from my ears. Your prospecting knows no bounds!

You said I was a "rare case", it finally took 4 appointments to acquire the deepest of the gold stuff, at a great cost to you I am sure! I feel like I got more than my money's worth with only having to pay once but I do know that I have found the best gold diggers for miles around and shall be coming back soon for an ear inspection, just to make sure I become a better customer in future :)

Mr White

I had been to an Audiologist locally for a hearing test and was told that I had a loss of hearing. Although the appointment was professional l was not at ease with being told that I would have to spend up to £5000 to regain good hearing. I decided to seek a second opinion and cold called into Healthy Hearing enquiring after their price range.

I was greeted by Holly who spent time with me listening to my tale of my previous encounter. Holly was excellent at advising me of my options and gave me a good understanding of what choices were available to me. I subsequently made an appointment to see Graham for further consultation. I felt that I was given a very clear explanation of my needs and subsequently made my purchase with them.

Well done Holly, you are a credit to Healthy Hearing. I am really happy that I made my decision with your and Grahams professional guidance.

Thanks a million!!

Mr Conley

I have been a hearing aid wearer for over 20 years. During this time I have been using Amplifon as my hearing aid provider. However their standards over the years have been steadily dropping to the point where I was on my 23rd Audiologist. The final straw came when I was made moulds that were incorrect. They made in the ear moulds which due to profound hearing loss in my right ear I am unable to use. Also they are trying to run both Peterborough and Cambridge branches with one Audiologist and one receptionist. As my husband and I are independent business owners ourselves we wanted an independent provider if possible.

After much searching of the Internet we found healthy hearing I just wish we had found them years ago. From the first time my husband and I walked through the door to my follow up appointment last week after purchasing new aids the experience has been life changing for me. Ben is such a lovely person friendly helpful and knowledgeable. He explained everything he was going to do to with the hearing test explained that he thought I would benefit from new aids. On my second appointment I was given the Phonak Paradise aids to try for half an hour, unlike Amplifon which sold you the aids without you even trying them.

I received my new aids some three weeks ago and they are fantastic I feel I am in paradise. The sound quality is just amazing I can hear the birds singing the clock ticking but more importantly people talking to me. I cannot thank Ben enough. I had a follow up appointment last week and felt able to go on my own as I knew I could hear and cope on my own.

Thank you so much Ben I am so grateful for all the time you have spent with me and helping me to enjoy my life again. I look forward to seeing you and the other lovely staff members in November. I am one very happy customer.

Mrs Cook

I attended Westbourne Library for a hearing test on Monday. I was seen by Graham Baines who immediately put me at my ease. After the tests he explained the results to me and gave me an information booklet. He advised me to read this and give consideration to how I wished to proceed - he even told me I could get a National Health referral if I wanted. I was welcome to return at a later date for another test if I wished to follow this route.

Much to my surprise there was no 'hard sell'. Instead he said that Healthy Hearing were there to do there best for my personal needs. Refreshing. I would highly recommend this service.

Mrs Judd

I can confidently recommend anyone with issues over their hearing to consult Healthy Hearing in their superb premises in the heart of Stamford. I was guided through the vast choice of hearing systems available and took great care to make sure that I was comfortable with my choice .

The purchase of a hearing aid includes regular after care with free ear wax removal and hearing re-tests. Hearing aids are so expensive, but I have had a very good experience at Healthy Hearing and would recommend their excellent service to anyone .

They will also carry out home visits when clients have transport problems.

Mrs Hummel-Newell

Highly recommend Healthy Hearing, I just got my new hearing aids and I'm sure I couldn't hear as well as I can now when I was 21!

Special thanks to Graham for being so patient with me and giving me his honest advice.

Mr Caffery

Since having my hearing instruments my hearing has vastly improved not only with general communication together with viewing the TV (no more subtitles). Very pleased and I would recommend Healthy Hearing. The service I have received have been more than helpful, altogether an excellent facility, very friendly and professional. I would like to mention the resident hearing care professional 'Graham Baines' for his care and attention all through the process of testing my ears, hearing aid selection and after care. Thank you!

Ian Brown

I am so delighted with my new hearing aids! It is brilliant to be able to hear and take part in group conversations. I love the Bluetooth facility and the App is so useful and convenient. An excellent service: prompt, polite, knowledgeable and so helpful. Thank you! I feel like I can take part fully in life again.

Mrs Upex

I have severe hearing loss in my left ear and total loss in my right so this was a very important purchase for me as without a hearing aid I hear nothing. With my old hearing aid I was really struggling in everyday life and had become totally reliant on my husband. I was unable to use my phone to make calls, which to be honest I had accepted as something I would never be able to do again, and struggled to communicate in every situation.

I went to Mark for the first time, and he reassured me that he would be able to help me. He spent a long time with me and my husband discussing my needs and which hearing aid would work best for me.

After a hearing test he gave me a Phonak Paradise aid to try out for a couple of weeks.  I did have a few problems with it, mostly because my hearing loss was so severe and the trial aid had a dome which was more suited to people with a milder loss, but Mark and Alison were so helpful and always saw me immediately that there was a problem. Having decided to purchase the hearing aid, Mark got a mould made for me which solved the issues I had with feedback.

I have to say that this hearing aid has been life changing for both me and my husband! I am now able to cope with social and business situations on my own and with renewed confidence. The hearing aid Bluetooth to my mobile so that I can actually make phone calls for the first time in years and it even works with my television.

With such severe hearing loss it is really important that I have a good relationship with my Audiologist, and know that I can rely on them to pull out the stops for me if I should have any problems with either my hearing aid or my hearing.  I have total confidence in Mark and would highly recommend him to anyone. I can't thank him enough for his expertise and also for the way he took so much trouble to evaluate my personal hearing needs to make sure I had the absolute best product for my circumstances.

Mrs Bentley

The hearing aids provided by Healthy Hearing are far superior to those provided through the NHS. My wife is particularly pleased that she does not have to repeat everything she says to me!

Healthy Hearing has provided me with excellent service. The staff are knowledgeable and helpful.

I would definitely recommend Healthy Hearing to anyone considering hearing aids for the first time or to upgrade existing aids.

Mr Devlin

They have changed my life and it has improved things for those around me as they don’t have to repeat everything!

The service has been first class and any difficulties are dealt with friendly and promptly.

From my own experience I do really recommend the Phonak Marvels!

Mr Bond

I have had hearing aids for a long time (I am 94 years old) but the current rechargeable ones are great – they are the very first thing I go for in the morning.

If I call into the shop in Red Lion Square, the girls will always clean the hearing aids or do anything that is needed to them.

Please keep up the good work, and I hope you keep your shop in Red Lion Square, Stamford. My Husband is equally as satisfied. Thank you.

Mrs Baxter

I no longer feel isolated when with company or in a crowd of people. Since becoming a customer of yours I find your level of service just fantastic, 100%! 

On more than one occasion I have had a problem with my hearing aids, and could not get to Stamford, but simply by return of post you have solved the problem! It’s a pleasure to trade with you. Thank you!

Mrs Chennells

Before I had these hearing aids fitted, I probably had not fully realised how much I was actually missing. They have definitely changed my life for the better.

The service at Oakham is exceptional, by friendly and very professional staff. Nothing is too much trouble and a faultless after sales service is provided. 

‘Healthy Hearing really works!’ and gently brings you back into the world of sound.

Mr Howling

They have changed my life for the better. The new hearing aids give a sound and reliable service that has enabled me to hear what I needed to.

The service from the Loughborough centre has been exemplary and on several occasions I have needed replacement ear pieces, the fiddley bits between the main body holding the battery and the ear. Not only were these parts supplied quickly and efficiently, but I was also cleverly taught how to remove the defective part and fit the new replacement successfully.

The staff are always a delight to deal with and try hard to provide a fine service.

Mr Wynn-Williams

At the suggestion of my wife I booked an appointment for a comprehensive hearing check.

When we arrived the receptionist knew my name before I announced myself, which was a great start. I was offered tea or coffee before I was taken through to the examination room. It was clear that I was dealing with a professional and after relevant questioning was placed in a sound-proof booth and my hearing tested.

The outcome was that I didn't need aids at this time, and it was suggested that I probably wouldn't need to return for 5 years. Not only was there absolutely no 'hard sale' conversation (I was expecting to buy hearing aids) but my offer to pay for the examination was totally refused. If you need your hearing checked make sure that you contact this firm first.

Mr Graeme

The hearing aids that Healthy Hearing supply are much better for all-round sound than my previous supplier.

I have always had great advice from Phil, he and Michelle are always very helpful. If I can’t get into the office Phil will always come out to Grantham to see me.

Mike, Phil and all staff at each branch are always willing to help.


Since I’ve had my hearing aids I have been able to once again be part of group and family conversations. Before this I was always left out. I am not aware of my deafness now.

I’ve been very satisfied. Healthy Hearing will go to any length to achieve perfection. 

Very nice, very helpful and friendly people to deal with. Would highly recommend to anyone.

Mr Haran
Melton Mowbray

Our day to day lives are so much improved since we were fitted with our aids. We no longer struggle to hear each other which was previously very frustrating. In noisy environments we felt cut off from conversations due to being unable to decipher what was being said. We can now enjoy such activities.

The service at Healthy Hearing Oakham has been excellent right from our initial appointments, through to diagnosis, provision of aids and aftercare. 

The easy-going, helpful and courteous manner of all Healthy Hearing staff has made our first encounter with hearing aids to be anything but stressful.

In two words ‘outstanding service!’

Mr & Mrs Greenwood

Since being fitted with hearing aids it has without a doubt changed my life for the better. For years it has been difficult to communicate, especially in a group situation. While not perfect in all situations my hearing is as close to normal as it could be thanks to the Marvel.

The service was excellent, both at the test and the fitting. The aftercare service is also excellent at the Oakham branch, where nothing is too much trouble.

I would recommend anyone who has hearing problems to Healthy Hearing.

Mr Purvis

My hearing loss has increased consistently over the years in both ears. In the early years the loss impacted my everyday life in small but irritating ways. My hearing aids made an immediate difference, in terms of everyday participation in family jokes, conversations and just overall quality of life. Now, I couldn’t be without them, they are my life-line to the outside world.

Like many people, my first involvement with Healthy Hearing came after a good number of years with the NHS hearing service – of course we all love the NHS, but there comes a time when you need much more support. The people at Healthy Hearing not only look after the hearing aids and my ears – but support me as well, advising on technological improvements, or simple things I can change to make life with hearing loss more bearable.

I wouldn’t go anywhere else. Love my hearing aids and the people at Healthy Hearing are simply wonderful. Thank you.

Mrs Platts Kilburn